PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN MASYARAKAT PADA BAGIAN PELAYANAN ADMINISTRASI KEPENDUDUKAN
Kualitas Pelayanan, Kepuasan Masyarakat
Abstract
Penelitian ini dilakukan untuk menguji pengaruh Kualitas Pelayanan terhadap Kepuasan Masyarakat baik secara parsial maupun simultan. Menggunakan metode regresi linear berganda dengan dengan menggunakan kuisioner sebagai data primer. Hasil penelitian menunjukkan bahwa variabel independent berpengaruh signifikan terhadap variabel dependent. Secara bersama-sama variabel independent berpengaruh signifikan terhadap variabel dependent.
Published
2021-07-22
How to Cite
Sonani, N., & Yulia, I. A. . (2021). PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN MASYARAKAT PADA BAGIAN PELAYANAN ADMINISTRASI KEPENDUDUKAN: Kualitas Pelayanan, Kepuasan Masyarakat. Jurnal Visionida, 7(1), 14–21. Retrieved from https://ojs.unida.ac.id/Jvs/article/view/4357
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