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This writing is based on the author's legal opinion at the request of Police investigators from a complaint by someone who was harmed by buying materials. The mode in which a person buys materials through an application available on a digital network. With regard to consumer protection, investigators who handle consumer crime need to ask for understanding from expert testimony to ensure that sanctions are applied in accordance with the provisions of the Act Number 8 Year 1999 about of Consumer Protection. By tracing the author using a normative juridical approach to obtain criminal sanction norms in the application of business crime cases that impact on consumer losses. The data collection technique is based on the documents provided to the author and supported by literature research sources. Fulfillment of the elements of consumer crime in the criminal provisions of the act consumer protection, must be proven losses suffered by consumers by business actors, so that investigators can proceed to the investigation level. The application of consumer criminal sanctions, investigators can qualify them for the actions of business actors who violate the law, namely applying the criminal provisions of the Act Trade and the Act Standardization and Conformity Assessment.
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