JOB PORTAL PROTOTYPE USING DESIGN THINKING METHOD: A CASE STUDY AT DJUANDA UNIVERSITY

Abstract

The significance of higher education in cultivating proficient human capital cannot be exaggerated in the current global context. The University of Djuanda is committed to bridging the divide between job seekers and recruiters by offering innovative solutions that acknowledge the ever-changing nature of employment prospects. This study centres on creating a Job Portal utilizing Design Thinking as a transformative methodology. The University of Djuanda utilizes Design Thinking, a problem-solving approach renowned for its cognitive, creative, and practical methods, to gain insights into its students' requirements, difficulties, and preferences. The primary goal is to develop a Job Portal that is pertinent and fulfilling, consequently enhancing user contentment and nurturing enduring associations while also tackling the constraints of conventional recruitment methods. The primary approach employed is Design Thinking, which maximizes problem-solving efficacy. The research aims to develop a Job Portal that prioritizes the needs of job seekers and recruiters by demonstrating empathy towards them. The portal will undergo iterative ideation, prototyping, and testing to enhance its features and functionalities. This process aims to cater to the specific requirements of all stakeholders involved in the recruitment process. A User Experience Questionnaire (UEQ) was administered to 20 participants, consisting of 10 job seekers and ten recruiters, to evaluate the user experience. The visualization employed a questionnaire comprising six Likert-scale questions, spanning from "Strongly Disagree" to "Strongly Agree." The results indicate a significant level of user contentment, affirming the efficacy of the Design Thinking methodology in developing a Job Portal customized to meet the varied requirements of job seekers and recruiters.