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Aprianto, A. ANALISIS DAMPAK KUALITAS PELAYANAN TERHADAP LOYALITAS NASABAH MELALUI KEPUASAN NASABAH PADA PRODUK PEMBIAYAAN KOMERSIAL UNIT USAHA SYARIAH PT. BANK TABUNGAN NEGARA (PERSERO)Tbk: ANALYSIS OF THE IMPACT OF SERVICE QUALITY ON CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION IN COMMERCIAL FINANCING PRODUCTS OF SHARIA BUSINESS UNITS PT. BANK TABUNGAN NEGARA(PERSERO) Tbk. JN 2019, 5, 83-99.