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Jurnal Governansi https://ojs.unida.ac.id/JGS <p style="text-align: justify;">Jurnal Governansi (p-ISSN: 2442-3971 and e-ISSN 2549-7138) is a scientific journal that covers aspects of Public Administration in the Context of Theory and Practice. Published twice a year (April and October) published by Universitas Djuanda and has collaborated with the Institution of Indonesian Association Public Administration. The Jurnal Governansi was published in 2015. The aim of publishing the Jurnal Governansi is to disseminate conceptual thinking or ideas and research results that have been achieved in the field of Public Administration with a focus and scope including:</p> <ol> <li>Development Administration</li> <li>Regional Autonomy and Bureaucratic Reform</li> <li>Apparatus Resource Management</li> <li>Decentralization</li> <li>Public Management</li> <li>Public service</li> <li>Public policy</li> <li>Ethics and Governance</li> </ol> <p style="text-align: justify;">Starting Issue Volume 5 No 1 April 2019 Jurnal Governansi publishes 8 (eight) articles in each issue number. For authors who are interested in sending a manuscript to the editorial team of the Jurnal Governansi, the article must be written in accordance with the <a href="https://drive.google.com/file/d/17RKh4FbQeAHBdcvMDsum9yhgVoVoGKY0/view"><strong>Journal Template</strong></a> and <a href="https://drive.google.com/file/d/1dg7PEdo57CcqjkOwnSEf5kwk-mRAe1T8/view"><strong>writing Guide</strong></a> and <a href="https://drive.google.com/file/d/1j_McezjlHiD2aHDa0sch6dpRcQBa9ZI3/view"><strong>be accompanied by a Letter of ORIGINALITY AND ASSIGNMENT OF COPYRIGHT</strong> </a>signed by all authors.</p> en-US <p>Authors who publish with <strong>Jurnal Governansi</strong> agree to the following terms:</p><ol><li>Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a <a href="http://creativecommons.org/licenses/by/4.0/" rel="license" target="_blank">Creative Commons Attribution 4.0 International License</a> that allows others to share the work with an acknowledgement of the work's authorship and initial publication in <strong>Jurnal <strong>Governansi</strong></strong><strong>.</strong></li><li>Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in <strong>Jurnal </strong><strong>Governansi</strong>. </li><li>Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.</li></ol> jurnal.governansi@unida.ac.id (Faisal Tri Ramdani) cecep.wahyudin@unida.ac.id (Cecep Wahyudin) Mon, 09 Oct 2023 05:28:46 +0000 OJS 3.3.0.7 http://blogs.law.harvard.edu/tech/rss 60 APPLICATION OF DIGITAL GOVERNANCE MODEL IN ONLINE PUBLIC SERVICES https://ojs.unida.ac.id/JGS/article/view/7448 <p>Cilegon City is one of the cities that provide online public services because it implements the smart city concept. This study aims to determine the application of the digital governance model in online public services by Cilegon City. The issue is that online public services still need to be integrated into one platform; they are not interactive services yet but are still in a one-way system. The study employs a descriptive-qualitative methodology reviewing 27 websites of regional apparatus organizations, including the Cilegon City Government website, and conducting interviews with the Heads of the Office of Communication, Informatics, Statistics, and Coding department. The study results show that the digital governance model utilized by the public service website of Cilegon City is the broadcasting model; however, only 55.4% of the criteria for implementing the broadcasting model have been met on average. Regarding implementing various digital governance models, there is no significant evidence that they have been implemented. As a result, the website for the public service in Cilegon City still delivers one-way information from public areas to broader areas, and there has yet to be significant citizen engagement as a form of participation in governance.</p> Eko Prasetyo, Thita M. Mazya, Nissa Nurimani Copyright (c) 2023 Eko Prasetyo, Thita M. Mazya, Nissa Nurimani https://creativecommons.org/licenses/by-sa/4.0 https://ojs.unida.ac.id/JGS/article/view/7448 Sat, 30 Sep 2023 00:00:00 +0000 E-GOVERNMENT IMPLEMENTATION THROUGH ‘SITANJAK MAKIN MANTAP’ APPLICATION BY SOCIAL OFFICE https://ojs.unida.ac.id/JGS/article/view/7219 <p>This study intends to describe the implementation of e-government through the Sitanjak Makin Mantap application by the Pekanbaru City Social Office This application is one way of bringing the concept of e-government into practice. E-government is innovation and creativity from the government in implementing all forms of policies to serve the public. However, in the implementation of applications, there are still many issues with application deployment, including a lack of funding for technology infrastructure and even a shortage of human resources. This study carried out observations and interviews in data collection Consequently, it may be stated that the study employed phenomenological-style qualitative research methodologies. The findings of the field study demonstrated that the Pekanbaru City social service's efforts to implement the application were still having difficulties due to ongoing funding and outreach issues, necessitating changes in the areas of support, quality, and value. For researchers who want to conduct research on the same topic, it is recommended to use theory-government.</p> Andriyus, Sylvina Rusadi, Monalisa Copyright (c) 2023 Sylvina Rusadi, Andriyus, Monalisa https://creativecommons.org/licenses/by-sa/4.0 https://ojs.unida.ac.id/JGS/article/view/7219 Sat, 30 Sep 2023 00:00:00 +0000 IMPLEMENTATION OF ONE-DAY SERVICE PROGRAM OF DEATH CERTIFICATE https://ojs.unida.ac.id/JGS/article/view/5785 <p>The Sukabumi Regency Population and Civil Registration Office is a government agency responsible for managing population records. To streamline the process of obtaining death certificates, this office has introduced a flagship initiative known as the One Day Service program, comprising three sections: the Occupational Identity Section, the Migratory Section, and the Birth and Death Section. Under this program, applicants can complete their death certificate applications within a single day, provided they meet the necessary requirements. Despite the local government's endeavors to implement the One Day Service program, preliminary observations suggest that population administration services still require up to three days to complete. The researchers have presented their findings in a tabular format. This study employs qualitative research methods to evaluate the implementation of the One Day Service program for death certificates at the Sukabumi Regency Population and Civil Registration Office. Data collection techniques encompass interviews, observations, and document analysis. The analysis of the data is qualitative in nature. The results reveal that the execution of the One Day Service program falls short of optimal due to inadequate infrastructure support for the program.</p> Adelia Puspita, Andi Mulyadi , M. Rijal Amirulloh Copyright (c) 2023 Adelia Puspita, Andi Mulyadi , M. Rijal Amirulloh https://creativecommons.org/licenses/by-sa/4.0 https://ojs.unida.ac.id/JGS/article/view/5785 Sat, 30 Sep 2023 00:00:00 +0000 IMPLEMENTATION OF ‘BOGOR KERJA’ PROGRAM IN INCREASING COMMUNITY WELFARE https://ojs.unida.ac.id/JGS/article/view/9529 <p>The aim of this research is to describe the implementation of ‘Bogor Kerja’ Program in Bogor City. There are still many people who do not know about ‘Bogor Kerja’ Program in which the availability of its information is presented on the website www.bogorkerja.kotabogor.go.id. The theory used in this research is the theory of Van Meter and Van Horn (1975). The method of this research is a qualitative method with data collection techniques through observation and interviews and then processed so that it can be presented as a research discussion. Data analysis techniques are carried out using data analysis techniques which include data reduction, data display, and conclusions or verification (conclusion drawing). The results of this research conclude that the implementation of ‘Bogor Kerja’ Program facilitates the community in providing the job vacancies, reduces the unemployment rates in Bogor City, and provides the wider employment opportunities, particularly for people of Bogor City.</p> Muhammad Rifal, M. Husein Maruapey, Faisal Tri Ramdani, Oetje Subagdja Copyright (c) 2023 Muhammad Rifal, M. Husein Maruapey, Faisal Tri Ramdani, Oetje Subagdja https://creativecommons.org/licenses/by-sa/4.0 https://ojs.unida.ac.id/JGS/article/view/9529 Mon, 02 Oct 2023 00:00:00 +0000 STRATEGY OF SURABAYA MUNICIPAL GOVERNMENT FOR MANAGING BULAK FISH CENTER IN COASTAL AREA https://ojs.unida.ac.id/JGS/article/view/7394 <p>The development of the Bulak Fish Center is an effort by the Government Municipal to create a platform for street vendors to increase economic income. However, there is a problem with the Bulak Fish Center, which has been functioning as a centre for marine products and crafts, which is still quiet, so traders return to selling on the side of the road. Therefore, a city government strategy is needed to manage Bulak Fish Centers. This study used the Wheelen &amp; Hunger Strategy Theory of environmental scanning, strategy formulation, strategy implementation, evaluation and control. The purpose of this study was to determine the Government Municipal Strategy for Managing Bulak fish Centers in the Coastal Area of ​​Surabaya City. This study used a descriptive qualitative method. Information was obtained through interviews, observation, documentation and literature study. The researcher selects informants based on purposive sampling, namely selecting samples or informants who are considered to be related to the matter to be studied based on the subject matter supported by relevant data and providing comprehensive data on the research problem. As for the informants, namely the fisheries and maritime affairs of the Food Security and Agriculture Service. The data analysis technique used interactive with the steps of data collection, data condensation, data presentation and drawing conclusions. Based on the results of field analysis, the government muncipal strategy has been implemented well, but the researchers suggest a strategy to be more stringent in regulations by assisting traders and outreach. Recommendations for future researchers who will carry out similar research are to increase the time needed so that the results obtained are maximum and more absolute.</p> Evita Dwi Setiani Putri, Agus Widiyarta Copyright (c) 2023 Evita Dwi Setiani Putri, Agus Widiyarta https://creativecommons.org/licenses/by-sa/4.0 https://ojs.unida.ac.id/JGS/article/view/7394 Sat, 30 Sep 2023 00:00:00 +0000 EFFECTIVENESS OF BUSINESS LICENSE SERVICE BASED ON ONLINE SINGLE SUBMISSION https://ojs.unida.ac.id/JGS/article/view/9942 <p>The main objective of the online application-based business permit (OSS) service is to speed up the issuance of permits, including business permits, especially through the application of digitalization, reducing bureaucrats' time and efficiency, as well as increasing business in the Bogor city environment. However, the system (server) is still experiencing problems, frequently crashing and making the OSS portal page difficult to access. This failure occurred because many people accessed the OSS website at the same time, making it difficult to access the OSS website. It turns out that OSS sites are somewhat limited when migrating a system. This means that the availability of the OSS system is not sufficient due to the availability of information and system updates. The aim of this research is to evaluate the effectiveness of online simple submission (OSS) based business approval services in integrated capital investment and integrated services. This research examines the effectiveness of OSS-based licensing services through quantitative descriptive methods and data analysis using the Weight Mean Score (WMS) and Richard M. Strayer's theory, as well as examining aspects of goal achievement, adaptation and completion. The aim is to explain the method. The results show that the online application licensing service (OSS) speeds up the business licensing process, reduces bureaucratic time, makes it easier for businesses to obtain approval, and improves the growing business and venture investment ecosystem in an organized and accountable manner.</p> Muhamad Tengku, Rita Rahmawati, Irma Purnamasari, Euis Salbiah Copyright (c) 2023 Muhamad Tengku, Rita Rahmawati, Irma Purnamasari, Euis Salbiah https://creativecommons.org/licenses/by-sa/4.0 https://ojs.unida.ac.id/JGS/article/view/9942 Sat, 30 Sep 2023 00:00:00 +0000 DESIGN OF COLLABORATIVE GOVERNANCE MODEL IN HANDLING PLASTIC USE REDUCTION https://ojs.unida.ac.id/JGS/article/view/8004 <p>Reducing the use of plastic is an important issue in handling plastic waste, a national problem as the main pollution element causes air, soil, and water pollution and various environmental and ecosystem damage where human and natural resources develop. The collaborative concept of governance in reducing the use of plastic becomes a government study in a beautiful environment without plastic. The purpose of this research is to design collaborative governance models that can affect the development of plastic use; This research method uses qualitative with a descriptive approach. Informants of this research are government, private/business actors, and the community. The study results showed collaborative governance between the government, the private sector, and the community. However, there still needs to be an increase in collaboration so that it needs to develop in reducing plastic use. The level of collaborative governance concept in reducing the use of plastic in Bogor regency is oriented to a structured process in which there is a constructive involvement of actors with various actions carried out by the government level, private institutions/business actors, and the community in reducing the use of plastic.</p> Cecep Wahyudin, Oetje Subagdja, Abubakar Iskandar Copyright (c) 2023 cecep wahyudin, Oetje Subagdja, Abubakar Iskandar https://creativecommons.org/licenses/by-sa/4.0 https://ojs.unida.ac.id/JGS/article/view/8004 Wed, 04 Oct 2023 00:00:00 +0000 STRATEGY OF THE NATIONAL BOARD OF ZAKAT (BAZNAS) IN INCREASING THE COLLECTION OF ZAKAT, INFAQ AND SHADAQAH (ZIS) https://ojs.unida.ac.id/JGS/article/view/7466 <p>This study aims to explore how the National Board of Zakat (BAZNAS) improves the collection of Zakat, Infaq and Shadaqah (ZIS) in Sukabumi Regency, and to identify factors that support or hinder the collection process. This research was triggered by the non-achievement of zakat, infaq, and shadaqah collection targets, as many people were unaware that BAZNAS had provided Zakat Collection Units (UPZ) in each sub-district, which resulted in their reluctance to pay zakat directly to BAZNAS. In order to understand this phenomenon, the research used a qualitative method with a descriptive approach, which allows researchers to explore the information actually found in the field. Data were collected through interviews, on-site observations, as well as through documentation and regulations relevant to the research problem. This research focuses on the strategy theory initiated by Dess and Miller (2003), which includes the dimensions of goals, policies, and plans. The research concluded that BAZNAS Sukabumi Regency has a goal to increase the collection of Zakat, Infaq and Shadaqah, although most people prefer to channel it directly to the beneficiaries (mustahiq). Therefore, the research suggests that it is necessary to re-optimize existing policies and design collection strategies that are more in line with the times to achieve the set goals.</p> Sabilla Khumaira, Ike Rachmawati, Tuah Nur Copyright (c) 2023 sabilla khumaira, Ike Rachmawati, Tuah Nur https://creativecommons.org/licenses/by-sa/4.0 https://ojs.unida.ac.id/JGS/article/view/7466 Wed, 04 Oct 2023 00:00:00 +0000